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Students will gain an understanding of the fundamentals of contract management and how it supports the business operations to achieve your company’s goal. This course will discuss the roles and responsibilities of the Facilities Manager in contract management and how to develop effective contract management processes.
Because workplace communication is so important to the overall success of an organization, strong communication control should be undertaken at all times.
All individuals need to question whether the type of communications at the current point in the interactions have been adequate. As part of the monitoring & controlling of our own work, individuals must ensure that each stakeholder that has received the communication, received the most appropriate communication and whether anything should be adapted or changed to convey a better communication.
In this course, you will gain an understanding of the cognitive, technical and communication skills that transmit experiences, and solutions via routine communication activities.
Approximately 20 Minutes
Technology in a workplace project, is a part of a very large and detailed project. It is important that all stakeholders feel that the IT team really know and understand their requirements and the tools available to the business.
Detailed IT discovery including business unit requirement gathering and diagnostic questions to change leads is a vital part to getting the Technology component of the project right.
During the accommodation project, the IT work stream will undertake discovery work across the business. This discovery work may highlight that there are a number of staff that have requirements that may fix them to a workspace or that there may need to be a work around for.
In this course, you will gain an understanding of the IT Work stream who are responsible for running tests and looking for high end computer users before the relocation, the IT project teams’ mandate, and inputs and outputs.
Approximately 20 Minutes
External stakeholders can be a mix of team members introduced throughout the project lifecycle from the initiation through to the advanced planning stages.
The Project Manager cannot control everything, but they can set the performance and communication expectations for stakeholders working in the project.
The Project Manager should draw on the organizations practices, policy and procedures to help select the right people for the project roles, communicate project requirements, manage objectives and expectations, monitor performance and remedy any issues, concerns or problems. This is the purpose of the ‘roles and responsibilities document’.
In this course, you will gain an understanding of the resources and the qualities the external project stakeholders need to perform their role.
Approximately 20 Minutes
The Lessons Learned Workshop can be the beginning of the ‘requirements gathering’ process for the design of the new workplace or can be an opportunity to promote and explore feedback which could be used as a lever to resolve challenges and promote a better working environment.
Lessons Learned can include getting the right stakeholder groups together to discuss minor tweaks and adjustments to improve on the current design in the new premises or to consider cost/time neutral changes that can be highly beneficial for the organization, and all involved.
In this course, you will gain an understanding of the internal factors and external factors that can contribute to Lessons Learned.
Approximately 20 Minutes