ABOUT THIS COURSE
While flexible work was a necessity during the start of the pandemic, as we emerge into the post-pandemic era, the world as a whole has been reflecting on the greater ideals of health and well-being, work-life balance, camaraderie and emotional support. Organizations, in an effort to retain their best talent, have learned to listen attentively to their employees and to work with employees to manage their concerns.
In this course, you will gain an understanding of the range of concerns that employees typically have in a highly unstable and uncertain reality, and learn the ways to intervene when it is appropriate to resolve any tension or misunderstanding between employees and managers or between employees and top-level leadership.
TOPICS COVERED IN THIS COURSE
- Overview of Case Studies
- Case 1: Addressing Polarization Due to a Return-to-Office Announcement in Istanbul
- Case 2: Developing Clear Outcome-Driven Appraisals in Taipei
- Case 3: Addressing Worker Anxiety in South Korea
- Case 4: Transparent Communication Around Reorganization in Lisbon
- Case 5: Designing Spaces Around Employee Concerns in Kyoto
COURSE DURATION
Approximately 20 Minutes
