ABOUT THIS COURSE
As a team member and possible team leader in your organization you do not set the communication or IT strategy for the business, but you will support it by socializing it through stakeholder engagement in any range of processes, tools, technologies, operating environments, and applications that interact with any employees or customers.
To inform and encourage others you first need to understand what tools are available, and how they function. It is vital that you remain informed of any updates or changes so that you can then communicate and socialize this to your team and clients.
In this course, you will gain an understanding of the steps in evaluating and communicating technology and technology changes to ensure increased productivity, engagement and communication flows within your team and the wider organization.
TOPICS COVERED IN THIS COURSE
- How Technology Can Assist In The Workplace
- Identifying Tasks Using Technology In The Workplace
- Technology Helping Or Hindering
- Communicating New Technology Strategies
- Knowledge Management And Good Practice In The Use Of Technology
- Technology that Supports Communications For Staff And Customers
- Understanding The Technology For Communication In The Workplace
- Common Communication Breakdowns Caused By Technology
COURSE DURATION
Approximately 20 Minutes
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