In this 4 part course series, you will learn about facilities management, the scope and principles, as well as learn about the career path of a Facility Manager (FM) professional and the wide range of FM roles across public and private organizations and the professional services sector.
By the end of this course, you will be able to:
Identify the role and characteristics of a Facility Manager
Identify key areas of Facility Management
Define the scope of a Facilities Manager
Determine the major services offered in FM
Understand the integration of people, system, place, process & technology
Learn the various job opportunities across the FM sector
Understand key roles and responsibilities of stakeholders and their key functions
Identify the strategies relevant for building operations and maintenance management
Define the skill sets and qualifications required for different types of FM roles and career opportunities
Course Topics
COURSE 1 - FACILITIES PLANNING & CORE COMPETENCIES OF A FACILITY MANAGER
Learn about Facilities Management (FM) and the skills required to do the work.
COURSE 2 - PRINCIPLES OF FACILITIES MANAGEMENT (FM)
Facilities Management is a professional management discipline focused upon the efficient & effective delivery of support services for the organization that it serves. Learn how this can be applied across all organizations and service provider sectors.
COURSE 3 - BUILDING OPERATIONS AND MAINTENANCE MANAGEMENT
Learn about the key principles of O&M, objectives of maintenance and operations management, terminologies, roles and responsibilities and the different approaches to maintenance management and when they should be applied.
COURSE 4 - FACILITY MANAGEMENT CAREER PATHS
Learn about the two levels of operation - Direct Client Facing roles and Indirect or Non-client facing roles.
Prerequisites
This course is suitable for anyone wanting to explore Facility Management, understand the role of the Facilities Manager, what they do when managing building operations and maintenance and the range of FM careers available today.
