Change Management

Individual Courses

Change Management

PROJECT SET UP ANNOUNCEMENTS - What are the key announcements and who makes them?

In this course

ABOUT THIS COURSE

Announcements inform the business of project activities, initiatives, achievements and risks. They give staff assurance of project intent, and how the project team are tracking against project deliverables.

The announcements come from different stakeholder groups and can have different purposes. Some of the purposes include advises of intent (Level 1 announcements), endorsement and assurance (Level 2 announcements), and the details of how and when (Level 3 announcements).

In this course, you will gain an understanding of the top four announcements you need to make to get your project off to the best start possible and who’s involved in making them.

TOPICS COVERED IN THIS COURSE

Different Types of Announcements
Who’s Involved
New Property
Project Team On Board
Change Agents On Board
Staff Updates
Ongoing Announcements

COURSE DURATION

Approximately 10 Minutes

Change Management

MONTH 02 - Your Workplace Change Project

In this course

ABOUT THIS COURSE

In Month Two it is important to set the expectations of others that this is going to be an inclusive and fun Change Program. Trust is important so getting information out that tells how the Project Team is going to keep all staff up to date is very important.

Although pretty soon after Month 02 it will be about developing your Change and Communication Strategy, Engagement Plans and other key high level documents to formulate the big picture of the change project noting project structure, what key stakeholders are involved and key dates, a ‘heads-up’ should be provided to each of the Project Team, Work Stream Leads and Change Champions so they know what to expect discussions to center on and can start to form their own thoughts for discussions.

In this course, you will gain an understanding of the second month of their Change Project will include them forming communication packs to set the minds of the leadership at ease.

TOPICS COVERED IN THIS COURSE

Commence Communications with Staff and Change Champs
Communication Plans
Site Visits
Q&As and Frequently Asked Questions
Lessons Learned
Prototype/Pilot/Work lab

COURSE DURATION

Approximately 20 Minutes

Change Management

COMMUNICATION ENGAGEMENT PLAN - How will you deliver Messages to the Business?

In this course

ABOUT THIS COURSE

A Communication Engagement Plan may also be known as a ‘comms plan’, ‘engagement plan’, ‘comms activity plan’, ‘working comms approach’, ‘content plan’ or similar.

Developing a Communication Engagement Plan serves to reinforce the vision of the project and earn the support from the project team. It demonstrates how to deliver messages to the business.

In this course, you will gain an understanding of how to prepare your communication engagement plan for the Change and Comms Strategy plus any milestones in the project.

TOPICS COVERED IN THIS COURSE

Communications approach
Internal comms assistance
Sharing engagement plans
Updating the project director
Strategy engagement plan
Topics for different stakeholder groups

COURSE DURATION

Approximately 20 Minutes

Change Management

MONTH 03 - Your Workplace Change Project

In this course

ABOUT THIS COURSE

Month 03 is a big one.

Now, it's about getting into the Pack development and distribution and starting to work with the business. Relationships are starting to form with other Work Stream Leads, and the Change Manager will be socializing all the initiatives they will be working on.

In this course, you will gain an understanding of the third month of their Change Project will include socializing the Change & Communications Strategy with the PCG and getting signoff.

TOPICS COVERED IN THIS COURSE

PCG Signoff of Change & Comms Plan
PCG Endorsement of the Initiative
PWG Meetings/Reporting
Pack Development
Budget
Design and Development Process – Design Input and Process
Business Unit Requirements Approach
Utilization Study
Alignment Across Projects
Input to Health and Wellness
Set up the Project Inbox
Collateral
Newsletter
Car Parking
Child Care

COURSE DURATION

Approximately 20 Minutes

Change Management

EXPERIENTIAL PLANNING WORKSHOPS - Capture the relationships you need to solve and identify the priorities.

In this course

ABOUT THIS COURSE

Experiential learning is the process of learning through experience, and is more specifically defined as ‘learning through reflection on doing’.

One of the most common experiential learning processes that a design team and change manager will embark upon is the staff engagement surveys or workshops where discovery, culture or brand, mind mapping and co-creation will be discovered.

In this course, you will gain an understanding of experiential learning, the common processes, and what can be achieved/uncovered from these workshops.

TOPICS COVERED IN THIS COURSE

Introduction: Experiential Learning
Designing Your Workshop Questions
Tools of the Workshop
What's Achieved
Article to Support

COURSE DURATION

Approximately 20 Minutes

Change Management

RESEARCH - Find out how the decisions were made

In this course

ABOUT THIS COURSE

Research will cover many facets of the project namely design, flexible working, space optimization.

Having an approach for recording and responding to feedback that come to the project teams attention is also a vital initiative for project success and future lessons learned.

It is important that as much information on business functions and standard workplace space and technology requirements are known at this time.

In this course, you will gain an understanding of the key aspects that will influence an accommodation plan and that ‘Research’ will be undertaken across many if not all phases of the project.

TOPICS COVERED IN THIS COURSE

Introduction: Research
Design Concepts
Space Utilization & Optimization
Flexible Working
Good & Bad Feedback
Research Tools

COURSE DURATION

Approximately 15 Minutes

Featured in this Library

Curated Course Programs

Individual Courses

PROJECT SET UP ANNOUNCEMENTS - What are the key announcements and who makes them?

MONTH 02 - Your Workplace Change Project

COMMUNICATION ENGAGEMENT PLAN - How will you deliver Messages to the Business?

MONTH 03 - Your Workplace Change Project

EXPERIENTIAL PLANNING WORKSHOPS - Capture the relationships you need to solve and identify the priorities.

RESEARCH - Find out how the decisions were made

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Change Management

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