Change Management

Individual Courses

Change Management

EXPERIENTIAL PLANNING WORKSHOPS - Capture the relationships you need to solve and identify the priorities.

In this course

ABOUT THIS COURSE

Experiential learning is the process of learning through experience, and is more specifically defined as ‘learning through reflection on doing’.

One of the most common experiential learning processes that a design team and change manager will embark upon is the staff engagement surveys or workshops where discovery, culture or brand, mind mapping and co-creation will be discovered.

In this course, you will gain an understanding of experiential learning, the common processes, and what can be achieved/uncovered from these workshops.

TOPICS COVERED IN THIS COURSE

Introduction: Experiential Learning
Designing Your Workshop Questions
Tools of the Workshop
What's Achieved
Article to Support

COURSE DURATION

Approximately 20 Minutes

Change Management

BUSINESS UNIT REQUIREMENTS GATHERING - Get to Know What's Going on in the Business?

In this course

ABOUT THIS COURSE

Business Unit Requirements diagnostic tool can be used to gather the sentiments of the leadership team, change leads and their teams. This diagnostic tool is often called a Change Impact Assessment but it can be looked as a Business Unit Requirements gathering exercise with specific sections talking to the change component, the IT component, the fit out and design and workplace components.

Gathering the business user requirements (BUR) will identify any known impacts, issues and concerns that might be barriers to the successful transition to the new office.

The BUR will be used throughout the change program and becomes a pivotal tool for keeping everyone on track of what needs to be resolved and reported on.

In this course, you will gain an understanding of the Business Unit Requirements (BUR), the steps to form BUR, and to consider if there are any cultural and behavioral issues that may impede the change and make a plan on how to address these issues in the program.

TOPICS COVERED IN THIS COURSE

Introduction: Business Unit Requirements
Stakeholders Involved in the BUR Gathering
BUR Approach
BUR Analysis
Addressing the BUR items
Key Messages that may come out of BUR

COURSE DURATION

Approximately 20 Minutes

Change Management

TECHNOLOGY TESTING FOR HIGH END USERS

In this course

ABOUT THIS COURSE

Technology in a workplace project, is a part of a very large and detailed project. It is important that all stakeholders feel that the IT team really know and understand their requirements and the tools available to the business.

Detailed IT discovery including business unit requirement gathering and diagnostic questions to change leads is a vital part to getting the Technology component of the project right.

During the accommodation project, the IT work stream will undertake discovery work across the business. This discovery work may highlight that there are a number of staff that have requirements that may fix them to a workspace or that there may need to be a work around for.

In this course, you will gain an understanding of the IT Work stream who are responsible for running tests and looking for high end computer users before the relocation, the IT project teams’ mandate, and inputs and outputs.

TOPICS COVERED IN THIS COURSE

Introduction: High End Users
Fixed Desk Vs Agile
Remote Computing
Team Requirements & Consequences
Impacts to the Project
Fixed Desk Q&As
Key Messages

COURSE DURATION

Approximately 20 Minutes

Change Management

CHILD CARE - Challenges and Changes for your Employees

In this course

ABOUT THIS COURSE

Child Care is a hot topic when it comes to relocations.

It is important to get started early on discovery of where the Child Care Centers are in the vicinity of the new building. And get on the front foot with FAQs and a nominated Child Care Change Champion.

In this course, you will gain an understanding of the research requirements that need to be undertaken in the early stages of the Change Project and since Child Care Centers can have long wait lists, stakeholders may be demanding information frequently.

TOPICS COVERED IN THIS COURSE

Child Care Change Champions
Potential Concerns On Child Care
Issues

COURSE DURATION

Approximately 20 Minutes

Change Management

LESSONS LEARNED WORKSHOP - Experiential Learnings

In this course

ABOUT THIS COURSE

The Lessons Learned Workshop can be the beginning of the ‘requirements gathering’ process for the design of the new workplace or can be an opportunity to promote and explore feedback which could be used as a lever to resolve challenges and promote a better working environment.

Lessons Learned can include getting the right stakeholder groups together to discuss minor tweaks and adjustments to improve on the current design in the new premises or to consider cost/time neutral changes that can be highly beneficial for the organization, and all involved.

In this course, you will gain an understanding of the internal factors and external factors that can contribute to Lessons Learned.

TOPICS COVERED IN THIS COURSE

Different Workshops get Different Results
Who is invited to a Lessons Learned Workshop
Communications to Workshop Attendees
Project Themes to be explored
Key Success Factors to strive for
Issues and Risks to be explored
Lessons Learned Repository
CASE STUDY 1 – Technology Changes Workshop
CASE STUDY 2 – Managing a Relocation
CASE STUDY 3 – Project Closure

COURSE DURATION

Approximately 20 Minutes

Change Management

INFORMATION PACKS - What your Stakeholders receive

In this course

ABOUT THIS COURSE

Information Packs serve as a primary communication link between the project team and the business.

They will support design and content delivery processes into the production environment and improve user engagement, adoption of new ways of working and provide heads up or outline service management change in processes. These are very important tools so make the effort to compile Information Packs and get everyone on the same page.

In this course, you will gain an understanding of Information Packs, their place and purpose in your project, as well as the different audience that the Change Manager will address via Information Packs throughout the whole of project cycle.

TOPICS COVERED IN THIS COURSE

Introduction: Information Packs
PCG Packs
GM Packs
Strategic Leaders Packs
Change Leads Packs
Specific Topic Packs
Key Messages

COURSE DURATION

Approximately 20 Minutes

Featured in this Library

Curated Course Programs

Individual Courses

EXPERIENTIAL PLANNING WORKSHOPS - Capture the relationships you need to solve and identify the priorities.

BUSINESS UNIT REQUIREMENTS GATHERING - Get to Know What's Going on in the Business?

TECHNOLOGY TESTING FOR HIGH END USERS

CHILD CARE - Challenges and Changes for your Employees

LESSONS LEARNED WORKSHOP - Experiential Learnings

INFORMATION PACKS - What your Stakeholders receive

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Change Management

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