In this 3 part course series, you will learn how different teams work together to enable the successful transition of the project to a finished product.
By the end of this course, you will be able to:
Understand collaboration and how each team is working
Champion service experience
Support businesses to work effectively in new workplace
Ensure business readiness
Issue communication to stakeholders
Define roles and responsibilities in the Workplace Services team
Provide documentations/artifacts to relevant support teams
Recommend training and education experience for staff
Course Topics
Course 1 - The FM Being Onboarded to the Project
Learners will gain an understanding of the role of the FM when joining the project team and how the FM is vital to the project.
Course 2 - The FM - Plan for Change - Part 1
Learn about facilities management/workplace services deliverables, and how they’re important in contributing successful introduction of service into the new work environment.
Course 3 - The FM - Plan for Change - Part 2
Learn about the big engagement pieces such as End of Trip and Etiquette Guidelines, and how functional leads can be brought onboard to support the change and relocation initiatives.
Prerequisites
This course is suitable for anyone wanting to formulate workplace readiness and relocation plans, ensure good project governance, and make decisions that enable superior customer and employee experiences.
