In this 6-module course series, you will learn how to develop and implement an advanced workplace strategy.
By the end of this course, you will be able to:
- Build the best Client Relationship Management team
- Develop new skills that can be applied immediately, maximising people and performance
- Improve project productivity and profitability for you and your clients
- Promote up-streaming into other service opportunities for your clients
- Build strong project team culture and job satisfaction
- Deliver an end-to-end process plan and operational realities of a workplace project
Course Modules
MODULE 1 - THE WORKPLACE STRATEGY - Undertaking a Consulting Exercise
Learn the fundamentals of workplace strategy, the role of a strategist, and how to develop a workplace strategy project plan.
MODULE 2 - WINNING THE WORK - Tendering and Fee Structures
Understand the process of responding to tenders, structuring project fees, and onboarding the project team.
MODULE 3 - UNDERSTANDING PROCESSES DEPLOYED - Gathering Quantitative Evidence
Explore how workplace data is gathered through engagement exercises, leadership interviews, and workplace strategy reporting.
MODULE 4 - BRIDGING THE GAP - Connecting the Strategy and Delivery Phases
Learn how to translate workplace strategy into actionable workplace themes and their implementation.
MODULE 5 - SOCIALIZE AND DELIVER THE WORKPLACE THEMES - People, Process, Places
Understand how workplace changes are socialized, including IT discovery, etiquette guidelines, and meeting space functionality.
MODULE 6 - PROJECT FEEDBACK - Understanding How Feedback Improves ROI
Learn how to assess workplace projects through lessons-learned workshops and change sustainability strategies.
Prerequisites
This course is designed for workplace strategists, tenant representatives, and professionals involved in workplace transformation.
