ABOUT THIS COURSE
A quality check process is important to ensure that the Tenant Rep knows what the client is asking and that the client project brief is able to reflect that.
Confirming client requirements is an essential early step in property procurement as it helps to make sure the set of criteria defined is aligned to what the organization needs to continue striving in their line of business. During this phase of the property procurement journey, the Tenant Representative is responsible for ensuring alignment between the overall client requirements, business needs and the project brief.
To confirm client requirements, the Tenant Reps need to have the client project brief ready for checking purposes. With all the findings from discovery activities and the input from consultants, they should be able to develop the preferred criteria for the project and transform the initial draft brief into a more detailed, complete client project brief. While this is the main document which the property sourcing strategy will be based on, it is quite helpful if the Tenant Rep has a checklist in place to cross check it against the prepared client project brief, and see whether they have done everything correctly, and have everything they need to plan for the next step - the market property search.
In this course, you will gain an understanding of the activities that the Tenant Rep went through with the client, learn how to examine all the findings, and combine the results into a more complete version of the client project brief. You will also look at how to assess client requirements to ensure everything that needs to be addressed is included in the brief.
TOPICS COVERED IN THIS COURSE
- Activities Summary
- Review Draft Client Project Brief
- Revise Client Project Brief
- Confirm Client Requirements
- Client Requirement Recap
COURSE DURATION
Approximately 20 Minutes
