These structured learning pathways provide end-to-end mastery of commercial property processes. Ideal for career advancement or role transitions, each sequence builds comprehensive expertise across space selection, management, and optimization. Progress through a logical curriculum that develops the complete skill set needed to handle complex commercial real estate challenges with clarity.
Focused short modules address specific commercial property challenges. Perfect for professionals needing to quickly close knowledge gaps or enhance particular skills. Each standalone course delivers targeted techniques for immediate application. Build your expertise one practical skill at a time.
Every project needs a starting position and has a predefined number of activities that will be undertaken from project initiation to closeout, commercial leasing projects are no exception.
Before the Executive Leadership team of any business start looking for suitable accommodation, they will need to understand the strategic aspirations for their new workplace. These aspirations may be shaped through consultation with the business well before commencing their property search.
The Executive Leadership team may explore industry benchmarking and good workplace practices that will complement any new or refreshed business model. The findings may result in a direction to proceed with a move, or perhaps even staying put. Whatever the result, the organization will benefit from a clear direction and an understanding of the complexities in procuring the right property.
Getting a Tenant Representative early on at this point will add value and facilitate the property procurement process. The Tenant Rep, like any expert across the different phases of a project in commercial property, will have their methods of approaching their work, as where the Change Manager in a project will run to their Change and Communications Strategy or the Project Manager will run to their PMP to keep them on track in delivering their clients outcomes, the Tenant Representative will use their Property Acquisition Project Plan. This plan is essentially their roadmap from the beginning of the client engagement to the outcome of delivering the client the premises that their business will thrive in.
Managing properties is a different process to procuring the property, and it is the job of the Tenant Rep to provide value to each assignment and Client. It should be no doubt that having the Tenant Rep onboard as an experienced practitioner will help achieve the goals of the Client organization.
In this course, you will gain an understanding of the accommodation project life cycle, where the client organization is currently sitting, and the roadmap ahead to achieve the organizations' objectives and how the Tenant Rep can help them achieve them by leveraging the market and acting at the right time.
Approximately 20 Minutes
There are two main types of Tenant Representatives, those that work for Corporate Real Estate Agents and those that work independently.
The Corporate Real Estate based Tenant Representative works for a company that has relationships with both landlords and tenants, so there can be a conflict of interest when the same agency is appointed on a building to both lease and manage the building. Their fees tend to be more expensive as they have bigger overheads and KPI’s to meet. Corporate Real Estate based Tenant Representative can have a greater depth of internal services such as project management and workplace strategy, and can leverage other services and expertise quickly to help the client with other advice and services outside their expertise-base. However, quite often they are busy trying to maintain relationships and contracts with global clients, thus the level of service can drop off due to this.
The Independent Tenant Representative, on the other hand, mostly work for tenants only and do not form part of a real estate agency. They do not offer leasing and management roles so there is no conflict of interest, but this also mean that they may be unable to offer the same level of service from start to end. Independent Tenant Representative can provide a more flexible and tailored approach, and the fees can be tailored to suit each client. However, they may have limited time, access, or opportunity to understand how to help the client with other services outside their expertise-base. Having a smaller capacity to take on work also means it may not work with the Clients timing or upcoming lease expiry.
In this course, you will gain an understanding of Tenant Representative, how the Client business can engage with them, and the value they bring to the client organization.
Approximately 20 Minutes
How to get the client organization to their new premises is not potluck. It has a great deal to do with mitigating issues as the Tenant Representative and their client navigate through the phases of property acquisition - to design development, - from design to fit out project delivery, - and the constancy of stakeholder engagement and messaging through change management. In addition, let’s not forget the due diligence through all phases and the importance of resourcing and procuring of project team members, technical consultants, and suppliers throughout all phases.
Having a robust relocation strategy is also essential but it is way away in the horizon for the Tenant Rep and their client presently and there are so many factors that will impact the date of relocation and the experience that the organization and their employees will have along the way.
Obviously if you are at the phase of developing a transition plan, then you already know about the issues that may have occurred that affected the transition program and eventual relocation dates. But let’s go back in time and shine a light on the issues or challenges before they happen and how being aware and mitigating the risks during the property procurement and acquisition phases, should be on the Tenant Representatives and their client organizations radar before the situations occur.
In this course, you will gain an understanding of project challenges and how a 'bad' situation can occur, what could be done to mitigate the bad situations, what a successful relocation strategy looks like, and learn about the planning, delivery and how the project closes to move things for your client to BAU operations.
Approximately 20 Minutes
In addition to the phases and terminologies of the commercial property lifecycle that a Client and Real Estate professionals will become familiar with when undertaking a commercial property project, there are other terms that are standard in the industry, and which form the conversations of Lessor and Lessee (also known as Landlord and Tenant). and the service providers and subject matter experts that assist in the procurement process such as Certifiers, Surveyors and Solicitors.
In this course, you will gain an understanding of many of the more common terminologies used when undergoing any number of phases through the commercial property lifecycle of workplace strategy development through to occupation of premises, including Property Acquisition Project Planning, Needs Analysis and Strategy Development, Market Search and Shortlist, Evaluation and Analysis, Negotiations and Heads of Agreement, Exit Obligations, and New Space Preparation & Relocation.
Approximately 20 Minutes
In addition to the phases and terminologies of the commercial property lifecycle that a Client and Real Estate professionals will become familiar with when undertaking a commercial property project, there are other terms that are standard in the industry, and which form the conversations of Lessor and Lessee (also known as Landlord and Tenant) and the service providers and subject matter experts that assist in the procurement process such as Certifiers, Surveyors and Solicitors.
In this course, you will gain an understanding of many of the more common terminologies used when undergoing any number of phases through the commercial property lifecycle of workplace strategy development through to occupation of premises, including Property Acquisition Project Planning, Needs Analysis and Strategy Development, Market Search and Shortlist, Evaluation and Analysis, Negotiations and Heads of Agreement, Exit Obligations, and New Space Preparation & Relocation.
Approximately 20 Minutes
Accommodation is a clear demonstration of the brand and culture of the organization; it provides a window to the organization.
The organization needs to have a clear picture of what they must have, what they'd like to have, what they absolutely won't tolerate along with how much they're able to pay. Developing that picture can be a time-consuming process that's both exciting and tedious, but it's essential to give it the attention it deserves. While many startup mistakes can be corrected later, a poor decision is sometimes impossible to fix. It is important to be systematic and realistic when consider a new workplace.
In this course, you will gain an understanding of what Tenant Representatives need to know about their clients, and how asking these questions can help them form their client brief before going to market.
Approximately 20 Minutes