To access the course outline for FM01 - THE FM'S ROLE IN A WORKPLACE PROJECT, please submit the form below. You will then be able to download the course outline directly.
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In this 4 part course series, you will learn about the importance of FM’s role, and how the information they have on the way the business operates is key to the project success.
By the end of this course, you will be able to:
Understand collaboration and how each team is working
Champion service experience
Support businesses to work effectively in new workplace
Ensure business readiness
Issue communication to stakeholders
Define roles and responsibilities in the Workplace Services team
Provide documentations./artifacts to relevant support teams
Recommend training and education experience for staff
Course Topics
Course 1 - The FM Being Onboarded to the Project
Learners will gain an understanding of the role of the FM when joining the project team and how the FM is vital to the project.
Course 2 - The FM - Plan for Change - Part 1
Learn how important the FM and their team are to the successful introduction of service into a new work environment.
Course 3 - The FM - Plan for Change - Part 2
Learn about the big engagement pieces such as End of Trip and Etiquette Guidelines.
Course 4 - The FM’s Part in Closing Out the Project - Celebrating and Measuring Success
Learners will gain an understanding of the key things that the FM and their team will be doing in the last month of the project, and how they continue to manage the investment of the organization and the workplace going forward.
Prerequisites
This course is suitable for anyone wanting to formulate workplace readiness and relocation plans, ensure good project governance, and make decisions that enable superior customer and employee experiences.
