Sometimes it is important to convince the executives to think the way of the employees who work in their business. They can't just say they are bringing in new systems, or that they are moving from the city to the suburbs. They need to socialize the changes and show people the way to navigate these new challenges.
Good information governance supports decision making and improves accountability for decisions and performance. It is important that there are no secrets in the Change Program. Of course there may be contentious issues with some business transformational decisions, but with the right consultation these issues can be smoothed out.
Keeping the focus that the change is all about the 'People' will help the Change Manager set the right scene with both the leadership teams and the employees.
In this course, you will identify that collaboration between essential teams and reminding all stakeholders to stay true to the change program will improve accountability for decisions and program performance.
Approximately 20 Minutes
A Change and Communication Strategy or Framework is a high level document to formulate the big picture of a change project noting its project structure, key stakeholders and key dates. It is not the activities broken down prescriptively month by month.
Change and Communication Strategy is needed for leadership endorsement, aligning vision, and heads up of what's ahead, as well as for securing the right resources and capabilities.
In this course, you will gain an understanding of how to get information you need and from whom to develop the Change & Communications Strategy, how to measure and report on the management effectiveness and implementation of the change program, as well as how to seek endorsement of the strategy.
Approximately 20 Minutes
Experiential learning is the process of learning through experience, and is more specifically defined as ‘learning through reflection on doing’.
One of the most common experiential learning processes that a design team and change manager will embark upon is the staff engagement surveys or workshops where discovery, culture or brand, mind mapping and co-creation will be discovered.
In this course, you will gain an understanding of experiential learning, the common processes, and what can be achieved/uncovered from these workshops.
Approximately 20 Minutes
Feedback and evaluation of your Prototype space can help the Project Working Group identify areas for improvement and ultimately help realize the project goals more efficiently.
Gathering feedback involves collecting and analyzing information about the prototypes features, characteristics, and restraints.
In this course, you will gain an understanding of how asking for feedback on the prototype space can help build a meaningful evaluation approach and report detailed feedback back into the business.
Approximately 10 Minutes
Project stakeholders need to be selected carefully. The stakeholder groups are important as they will lead and manage the accommodation project, and have a detailed role in the successful planning and execution of the workplace change project.
An organization chart is a diagram used to illustrate the relationship between all internal and external stakeholders in the overarching accommodation project. It ensures everyone understands who they will be working with during the project.
In this course, you will gain an understanding of organization chart, the governance structure a workplace change project follows, and the information the Change Manager will need to assist in the nomination and formal engagement of stakeholder groups.
Approximately 10 Minutes
Communicating to staff about how their new workplace will deliver on the In Focus topics, can be as complex as designing spaces to support them! The Change Manager needs to understand why the "In Focus" topics have been chosen.
The 'In Focus' topics provide the backbone of a well structured change campaign and as such, should be told in the right order so that staff can experience each piece and have time to absorb the messages and learnings before the next is introduced.
In this course, you will gain an understanding of the exploration activities that go into identifying staff needs resulting in the "In Focus" topics the Change Manager will build their Change and Communication program around.
Approximately 20 Minutes