Change Management

Short Courses

Change Management

INFORMATION PACKS - What your Stakeholders receive

Click to learn more

ABOUT THIS COURSE

Information Packs serve as a primary communication link between the project team and the business.

They will support design and content delivery processes into the production environment and improve user engagement, adoption of new ways of working and provide heads up or outline service management change in processes. These are very important tools so make the effort to compile Information Packs and get everyone on the same page.

In this course, you will gain an understanding of Information Packs, their place and purpose in your project, as well as the different audience that the Change Manager will address via Information Packs throughout the whole of project cycle.

TOPICS COVERED IN THIS COURSE

Introduction: Information Packs
PCG Packs
GM Packs
Strategic Leaders Packs
Change Leads Packs
Specific Topic Packs
Key Messages

COURSE DURATION

Approximately 20 Minutes

Coming Soon

Change Management

INTERNAL FACTORS FOR LESSONS LEARNED -Researching how things went in previous projects

Click to learn more

ABOUT THIS COURSE

Getting the right stakeholder groups together to discuss minor tweaks and adjustments to improve on the current design in the new premises and to consider cost/time neutral changes can be highly beneficial for all involved.

At every touchpoint promote opportunities to explore feedback which could be used as a lever to resolve challenges and promote better working environment without focusing each time on a design brief for the premises.

In this course, you will gain an understanding of the strategy the IT Work stream and Change Manager will undergo to catalogue best IT engagement, integration and collaboration.

TOPICS COVERED IN THIS COURSE

Internal Factors contributing to Technology Lessons Learned
Relocation Lessons Learned from previous transition projects
Cross Project Initiatives and promoting authentic relationships
Design Factors and what has occurred so far that shapes your project

COURSE DURATION

Approximately 15 Minutes

Coming Soon

Change Management

IT DISCOVERY - Capturing current and future requirements

Click to learn more

ABOUT THIS COURSE

The Change Manager is responsible for introducing to employees where any range of capabilities will be changed due to technology uplift or inability to support old processes in the new environment.

This will be done by ensuring that Strategic Leaders and Change Champions understand the reason for the change, any impacts to their teams, and providing them with information, tools or techniques to handle the range of concerns their teams may have and provide predictive solutions to any support or training required to adopt the change.

The Change Manager does not manage the delivery of the IT strategy, nor execute it, but they will support it by socializing it through stakeholder engagement in any change of processes, tools, technologies, operating environments and applications that interact with any employees or customers.

In this course, you will gain an understanding that Technology is a common theme in a workplace project, and the importance that all stakeholders feel that the IT team really know and understand their requirements.

TOPICS COVERED IN THIS COURSE

Align with the Technology Lead
New Technology Initiatives
Business Unit Requirements
Diagnostic Questions
Discussions between IT & Design
Key Messages

COURSE DURATION

Approximately 20 Minutes

Coming Soon

Change Management

IT TESTING & FEEDBACK- Feedback on the Initiatives

Click to learn more

ABOUT THIS COURSE

After the Change Manager completes the Business Requirements gathering exercise to identify special business unit requirements (such as issues with the change ahead, and special users amongst other things), the Technology Work stream will follow up with a comprehensive desktop audit to identify those users with special software or hardware requirements/uses.

There should be continual opportunity for feedback to be gathered throughout the project when different initiatives are implemented.

In this course, you will gain an understanding of IT discovery exercise, the type of issues and special software or hardware requirements/uses that the Technology work stream will need to address with stakeholders, and the different initiatives that may be implemented in a project.

TOPICS COVERED IN THIS COURSE

IT Audits
Feedback Cards
Feedback Post Prototype Space
Troubleshoot IT Concerns
Key Messages

COURSE DURATION

Approximately 20 Minutes

Coming Soon

Change Management

LESSONS LEARNED WORKSHOP - Experiential Learnings

Click to learn more

ABOUT THIS COURSE

The Lessons Learned Workshop can be the beginning of the ‘requirements gathering’ process for the design of the new workplace or can be an opportunity to promote and explore feedback which could be used as a lever to resolve challenges and promote a better working environment.

Lessons Learned can include getting the right stakeholder groups together to discuss minor tweaks and adjustments to improve on the current design in the new premises or to consider cost/time neutral changes that can be highly beneficial for the organization, and all involved.

In this course, you will gain an understanding of the internal factors and external factors that can contribute to Lessons Learned.

TOPICS COVERED IN THIS COURSE

Different Workshops get Different Results
Who is invited to a Lessons Learned Workshop
Communications to Workshop Attendees
Project Themes to be explored
Key Success Factors to strive for
Issues and Risks to be explored
Lessons Learned Repository
CASE STUDY 1 – Technology Changes Workshop
CASE STUDY 2 – Managing a Relocation
CASE STUDY 3 – Project Closure

COURSE DURATION

Approximately 20 Minutes

Coming Soon

Change Management

LESSONS LEARNED WORKSHOPS - Capturing Feedback

Click to learn more

ABOUT THIS COURSE

It is important for the Project Team to undertake Lessons Learned Workshops to understand the work that has occurred in the past.

These workshops are valuable for the new project team members to get up to speed on the initiatives that the project has undertaken to date in determining and validating the project requirements.

The Lessons Learned workshop can be the beginning of the ‘requirements gathering’ process for the design of the new workplace.

Different workshop styles, will be used to review design process & current layout, enabling the opportunity for co-creation of the new facility.

In this course, you will gain an understanding of how Lessons Learned workshop can be the beginning of the ‘requirements gathering’ process for the design of the new workplace, and learn about the subject matter that could be covered as well as who could attend.

TOPICS COVERED IN THIS COURSE

Introduction: Lessons Learned Workshops
Who is Invited?
What is the Focus?
Possible Outcomes?
Communications

COURSE DURATION

Approximately 10 Minutes

Coming Soon

Featured in this Library

Curated Course Programs

Short Courses

INFORMATION PACKS - What your Stakeholders receive

INTERNAL FACTORS FOR LESSONS LEARNED -Researching how things went in previous projects

IT DISCOVERY - Capturing current and future requirements

IT TESTING & FEEDBACK- Feedback on the Initiatives

LESSONS LEARNED WORKSHOP - Experiential Learnings

LESSONS LEARNED WORKSHOPS - Capturing Feedback

Step into the role of Change Manager with confidence.

About the

Change Management

Library.

Whether you are in this role as a practitioner or doing it as part of a workplace project, we'll help you to develop a strong foundation in implementing strategic transformation initiatives.

Commercial property eLearning customised with your role in mind.

Wherever you are starting, we will show you the way.

Content for beginners and established practitioners brushing up on their skills.

Develop your toolkit. Build your confidence.

See something you’re interested in?

Learn more about how to access these courses.

Contact Us

About Us

Links