Facilities Management

Individual Courses

EFFECTIVE CONTRACT MANAGEMENT IN THE FM INDUSTRY

In this course

Students will gain an understanding of the fundamentals of contract management and how it supports the business operations to achieve your company’s goal. This course will discuss the roles and responsibilities of the Facilities Manager in contract management and how to develop effective contract management processes.

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Facilities Management

THE FM'S PART IN CLOSING OUT THE PROJECT - Celebrating and Measuring success

In this course

ABOUT THIS COURSE

There is still a lot for the FM team to do from a Business as usual sense, but this is normal for FM Teams. They make decisions that enable superior customer and employee experiences – which protects the organizations ‘BRAND’, provide service improvement changes ‘PROCESS’, and make operational decisions supporting the uplift of service or the invocation of contingent (work-around) approaches - ‘TEAM RESOURCING/CAPABILITY OF PEOPLE’.

This team collaborates with everyone in the business.

In this course, you will gain an understanding of the key things that the FM and their team will be doing in the last month of the project, and how they continue to manage the investment of the organization and the workplace going forward.

TOPICS COVERED IN THIS COURSE

Day 1 Experience
Participation in the Welcome Ceremony
Lessons Learned Input
Change Sustainability

COURSE DURATION

Approximately 20 Minutes

Facilities Management

STORES AND PROCUREMENT MANAGEMENT

In this course

Students will gain an understanding of the key objectives of Stores Management for their organisation. Topics will cover objectives, key functions and risks associated for the Stores Department.

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Facilities Management

ETIQUETTES FOR THE NEW WORKPLACE – and the role of the Working Group

In this course

ABOUT THIS COURSE

Etiquette is a theme that the Change Manager and project working group will define for their organization. Etiquettes for the new workplace need to be socialized with the wider business ahead of being introduced or mandated.

The FM or Change Manager may be collectively responsible for developing the etiquette for the organization and may set up a Working Group that includes some project team members and key stakeholders from key business areas to contribute.

Collaborative thoughts on the tone of the etiquettes is important for the organization, particularly in accepting and endorsing the desired changes in working behavior.

In this course, you will gain an understanding of the importance of Etiquettes to help underpin the changes made during the workplace change.

TOPICS COVERED IN THIS COURSE

Forming the Etiquette Working Group
Meet the Working Group Members and their roles
Start Workshopping ideas
Popular choices
Communications and Channels
Staff input - the Prototype Experience
The PCG and seeking endorsement

COURSE DURATION

Approximately 20 Minutes

Facilities Management

The FM - EXECUTING THE CHANGES - 'D TO O'

In this course

ABOUT THIS COURSE

The Execution phase can go over several months prior to the relocation itself, and can be a time that training is delivered, introduction of service (for example, bringing in a new supplier or print process), and doing the last procurement exercises, such as Welcome Pack gifts.

There is much to the role of the FM in the Execution phase of the project.

The FM knows more than any other member of the Project working Group as they have been managing the building and have strong relationships with employees.

In this course, you will gain an understanding of how much the FM and their team is across during the project period.

TOPICS COVERED IN THIS COURSE

DDA Compliant
Ergonomist
Employee Changes
First Aiders
Induction
Locker Banks
Locker Allocation

COURSE DURATION

Approximately 20 Minutes

Facilities Management

THE FM BEING ONBOARDED TO THE PROJECT - What's first

In this course

ABOUT THIS COURSE

The FM plays a key role in an accommodation project. In some businesses they may be part of the Project Working Group (PWG), or in others, may play the role of Workplace Strategist, Project Director, and Change Manager.

Whatever the structure of your project team, it is important to know the FM may have more information on the way the business operates on a day to day basis than others in the PWG and will be key to the success of the project.

In this course, you will gain an understanding of the role of the FM when joining the Project Team and how the FM is vital to the project.

TOPICS COVERED IN THIS COURSE

What’s the FM doing? - The Initiation Phase of The Project
What’s the FM’s Role in The Workplace Project?
Where do you Fit in The Project Org Chart?
Typical Project Responsibilities
Understanding the Project Charter
Embracing the Workplace Strategy and the Project Objectives
What are the Return on Investment Factors that the FM will look out for?
Announcements
Findings from Workshops and Engagement Exercises
National Property Update
The WPS Work Stream Lead Joining the Project Working Group
Activities Reported to the PWG
Nominations of the Change Agents
Staff Forecasts - Accommodation Forecast-Stakeholder Matrix Input
Administration and Authoring Rights

COURSE DURATION

Approximately 20 Minutes

Featured in this Library

Curated Course Programs

Individual Courses

EFFECTIVE CONTRACT MANAGEMENT IN THE FM INDUSTRY

THE FM'S PART IN CLOSING OUT THE PROJECT - Celebrating and Measuring success

STORES AND PROCUREMENT MANAGEMENT

ETIQUETTES FOR THE NEW WORKPLACE – and the role of the Working Group

The FM - EXECUTING THE CHANGES - 'D TO O'

THE FM BEING ONBOARDED TO THE PROJECT - What's first

Are you responsible for improving workplace standards?

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Facilities Management

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