Facilities Management

Individual Courses

PRINCIPLES OF FACILITY MANAGEMENT

In this course

Students will gain an understanding that Facilities Management is a professional management discipline focused upon the efficient & effective delivery of support services for the organization that it serves. It serves to ensure the integration of people, system, place, process & technology.

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Facilities Management

EMPLOYEE ENGAGEMENT AND STAFF WELFARE

In this course

Students will gain an understanding of the fundamentals of employee engagement and staff welfare. This course will identify key characteristics and challenges in employee engagement and how employee engagement activities can benefit your organisation.

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Facilities Management

NEIGHBOURHOOD SUPPORT GUIDE – Having Conversations with your Teams

In this course

ABOUT THIS COURSE

There are so many messages delivered over a 12month period or more, and the Neighborhood Guide is a rollup of the key ones that the employees need to know to comfortably navigate and work in their new neighborhoods.

Depending on the project team structure, the FM Manager may kick-off the development of this comprehensive conversation guide that Neighborhood Managers can share with their teams. The Neighborhood Support guide must be ready in time for the move to new premises.

In this course, you will gain an understanding of the importance of creating a support document for the Neighborhoods to help you have purposeful and meaningful discussions on why the workplace is operating how it is and what is expected from everyone to make sure that all employees get the best from it.

TOPICS COVERED IN THIS COURSE

About the Neighborhood Support Guide
Objectives of the Neighborhood Support Guide
Who Facilitates the Meetings to Introduce the Guide?
Learnings from Neighborhoods Six Months Post Relocation
Suggested content for your Neighborhood Support Pack
The 8 Step Process in Summary

COURSE DURATION

Approximately 20 Minutes

Facilities Management

WELCOME CEREMONY - Roles & Responsibilties

In this course

ABOUT THIS COURSE

There are many people involved in organizing a successful official opening or what is commonly referred to as a Welcome Ceremony.

Planning for the Welcome Ceremony will start at least 2 months out from the final relocation to the new workplace.

An official opening of the new workplace may include an Acknowledgement to Country. An 'Acknowledgement to Country' can be done by everyone, Indigenous or non-Indigenous, to pay respect to the fact that one is on Aboriginal land. But get your wording right, and make sure that you have your Indigenous Relations Manager or someone as knowledgeable about to pay respects onboard.

In this course, you will gain an understanding of the roles and responsibilities of the facilitators of the Welcome Ceremony, including the behind the scenes actions and deliverables that other functional teams and key stakeholders will be doing to make this event a great success.

TOPICS COVERED IN THIS COURSE

Appointing a Welcome Ceremony Working Group
Who should be part of the Welcome Ceremony Working Group?
Key Presenters at the Welcome Ceremony
Roles and Responsibilities for the event – Who does what?
Behind the Scenes for the event

COURSE DURATION

Approximately 20 Minutes

Facilities Management

THE FM - PLAN FOR CHANGE - PART 2

In this course

ABOUT THIS COURSE

The FM will provide relevant Support teams with documentation/artefacts and start talking to other key stakeholders such as People & Culture, Change & Comms, Brand, Internal Comms and the Security teams about the training and education experience for staff.

In this course, you will gain an understanding of the big engagement pieces such as End of Trip and Etiquette Guidelines.

TOPICS COVERED IN THIS COURSE

Brand Identity
Comms Plan
Commissioning Artwork and Signage
Ergonomic Presentations
Etiquette Principles
End of Trip
FAQ – Updates
Office and Mailroom Security Training

COURSE DURATION

Approximately 20 Minutes

Facilities Management

BUDGETING AND COST CONTROL MANAGEMENT

In this course

Students will gain an understanding of the principal factors involved in creating a Budget and developing budgeting and financial skills for better decision making. This course will discuss techniques and methodologies involved in effective budgeting and cost control.

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Featured in this Library

Curated Course Programs

Individual Courses

PRINCIPLES OF FACILITY MANAGEMENT

EMPLOYEE ENGAGEMENT AND STAFF WELFARE

NEIGHBOURHOOD SUPPORT GUIDE – Having Conversations with your Teams

WELCOME CEREMONY - Roles & Responsibilties

THE FM - PLAN FOR CHANGE - PART 2

BUDGETING AND COST CONTROL MANAGEMENT

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Facilities Management

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