There are so many messages delivered over a 12month period or more, and the Neighborhood Guide is a rollup of the key ones that the employees need to know to comfortably navigate and work in their new neighborhoods.
Depending on the project team structure, the FM Manager may kick-off the development of this comprehensive conversation guide that Neighborhood Managers can share with their teams. The Neighborhood Support guide must be ready in time for the move to new premises.
In this course, you will gain an understanding of the importance of creating a support document for the Neighborhoods to help you have purposeful and meaningful discussions on why the workplace is operating how it is and what is expected from everyone to make sure that all employees get the best from it.
Approximately 20 Minutes
Neighborhood Walks on Day One in the new workplace showcase how differently things may be, or not be, at your new premises. Neighborhood Walks help all employees settle into their new location, on their first day by being part of a walkthrough that is organized by the Project team and that talks to the highlights of the new workplace and the specific floor layout that the employees may belong to.
Neighborhood Walks are a great way to orient to the floors, but also serve as a gentle reminder on the new ways of working- for example, the new workplace etiquettes, such as clean desk or using different spaces according to the ways of working that day.
In this course, you will gain an understanding of the people involved in the Neighborhood Walks which is the way to orientate employees to your new workplace on Day One, and the process that needs to be adhered to, to make this experience a positive one for staff and facilitators.
Approximately 20 Minutes
Students will gain an understanding of the fundamentals in drafting Facility Management agreements. This course will discuss the Do’s and Don'ts while drafting contracts.
Students will gain the understanding of how to Identify and prioritise the various threats arrayed against them or their organisation as a whole and identify vulnerabilities in their organisation. Learn about the requirement of a security plan and how important it is to make credible safety & security recommendations to management.
Students will gain an understanding of communication between the maintenance department and the organisation, the best theories and best practices that support a Reliable Organisation, and understand the basics of different types of Maintenance and its benefits.
Students will gain an understanding that Facilities Management is a professional management discipline focused upon the efficient & effective delivery of support services for the organization that it serves. It serves to ensure the integration of people, system, place, process & technology.
The Facilities Manager is not just “managing facilities”, they are accountable for handling a wide array of services.